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Privacy Policy

We take your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and shall indicate on the website when changes have been made.

The Information we collect

Information is collected from you when you register with us, or when you contribute to or use some of the advanced features on the site. The information we collect is clearly set out on the web page on which we collect it. See for example our ‘request a callback’ form. In addition, we may collect your IP address and use cookies (see our cookie policy) unless you configure your web browser not to accept them.

Why we collect it

We collect information about you so that we can personalise and assist your use of the site and make improvements to the user experience. Depending upon your selections we may arrange for you to be sent information about related products and services from us and carefully selected third parties (see section 4).


We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent.

If you give your consent, we will pass your contact details to third parties who may then occasionally send communications to you to provide information, offers and services that may be of interest to you.

In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. We may also disclose or access your account if required

We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you.

Data protection

Lead Technologies (Europe) Ltd is registered with the Information Commissioner in the UK as a “data controller” in accordance with the provisions of the Data Protection Act 1998. Further details of the registration are available at


Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

Accessing and updating your personal information

We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. Instructions about how to do this are available from

Communication is a trading style of Lead Technologies (Europe) Limited. By providing the information required to subscribe to the services offered on this site, you consent to Lead Technologies (Europe) Limited sending you additional communications in the future regarding related products and services, by email, mail, SMS and other means of communication.

These communications will be sent from or one of Lead Technologies (Europe) Limited's other trading styles:


If you do not wish to receive information on other products or services you can write us to let us know at the following address: Lead Technologies, Pool Business Park, Pool Road, Pool in Wharfedale, LS21 1FD or call 0800 008 6189 to speak to a member of our customer support team.